At Zomaze Digital Service, we sell a variety of digital products including tools, software, plugins, themes, templates, eBooks, and recorded courses. Please read our return and refund policy carefully before making any purchase.
Returns
- All our products are digital and delivered electronically. Therefore, once a product has been downloaded or accessed, it is non-returnable.
- If you face any technical issue with the product or it does not match the description, you must contact us within 7 days of your purchase.
- We will do our best to resolve the issue or offer a suitable solution.
Refunds
- Refunds are granted only under the following conditions:
- The product has a technical problem that cannot be resolved.
- You have not received the product or access within the promised delivery time.
- Once your request is approved, we will process your refund within 5–7 business days to your original payment method.
- Products that are downloaded, accessed, or fully delivered are not eligible for a refund.
- Customized or personalized services are non-refundable.
How to Request a Refund
To request a refund or report a problem:
- Email us at: support@zomaze.com
- Call us at: 01813061483
- Please include your order ID, purchase date, and a clear explanation of the issue.
Important Notes
- We reserve the right to decline any refund request that does not meet our policy.
- Misuse of our refund policy may result in denial of future service access.
- All refund decisions made by the Zomaze Digital Service team will be final.
Thank you for choosing Zomaze Digital Service. We are committed to your satisfaction and appreciate your trust in our products.